Why counting on us for Tableau, Alteryx and Snowflake support?
Our clients have access to our Tableau, Alteryx and Snowflake support for free. Support is key when working with software solutions. That’s why we are the only partner who gives support totally for free (available purchasing licenses via us). You can raise technical and ‘how to’ questions. Our consultants are running the support and will give you very quick answers (within an hour). And you will also get 24/7 access to our Centre of Excellence.
What is included in our free support?
Tableau and Alteryx support offer
Our support team is locally based, so that we can provide quick and personal responses to any software issue. Our consultants are highly skilled in Tableau, Alteryx and Snowflake, and will reach out to you via email, screen share or phone call. When you’re a client you can have a free access to our support, as it is included in any license purchase. Our support is both in Dutch and English.
Tableau, Alteryx and Snowflake support desk
Our support desk has an average response time of less than an hour.
Centre of Excellence
The Centre of Excellence is a The Information Lab exclusive. We offer our clients unlimited access to our experts community platform. Here you are in contact with Tableau, Alteryx and Snowflake consultants, trainers, fellow data-lovers, Zen Masters and Alteryx Aces. In the Centre of Excellence you can also find resources such as on-line trainings, webinars and more.
Do you want to know more about what is included on our free support offer? Here you can download the full brochure.
What our clients say about us
As a Tableau Gold Partner and Premier Alteryx Partner, we can help you throughout your whole data journey. From the moment you adopt one of our software solutions, to advanced data analysis and management tasks. Our certified team is trained in supporting you with knowledge and on consulting you on what the right choice for you is.
“Support from The Information Lab has been invaluable, particularly during the initial rollout phase.”
Anne van den Brink – Business Intelligence Manager, bol.com
See how bol.com has benefited from our free support to kick off their self-service BI journey.
Do you want to know more about our free support?
Our clients have free access to our support. If you’re one of our clients but you still haven’t access or have any support setup questions.
If you’re not a client yet but you’re interested in our free support you can send us an email. We will be happy to answer all your questions!